Aaron Lee is a social media manager and entrepreneur who has helped 500,000 people globally through his website and social media profiles.
He was featured in the Huffington Post, Social Media Examiner, Mashable and was ranked #5 on Forbes Top 50 Social Media Power Influencers in 2013.
He is also the Grand Master of Customer Delight at Post Planner, a platform that helps businesses gain an extra edge on Facebook.
The quote above comes from a Tech in Asia article titled Twitter Story and Tips from @AskAaronLee. In the article, Aaron states that monitoring both your own brand and competitors online could provide insight on how to position your product in the future.
He also says that businesses should never try to sell on Twitter, instead, they should focus on engaging and assisting their followers with relevant problems.
Learn More: Reach out to him on Twitter @AskAaronLee